Our top priority is your satisfaction. Merchandise purchased from CharlieV.us may be returned for a full credit within 30 days of purchase. Please fill out the Limited Warranty Registration/Repair Form first before making return. Refunds will credit back to the original payment method. All returns must be in their original case and packaging. The merchandise must be in perfect condition to receive a credit. Original shipping and handling fees are not refundable. Shipping fee’s incurred for returns are not refundable.
Be sure to remove any old labels if you are reusing the outer box. Mail your package through an insured, traceable delivery service to:
Icon Design-Charlie V
Attn: Returns Dept
PO Box 230460
Fair Haven, MI 48023
Please allow us up to 20 days to take care of your request from the time we receive it.