We warranty our sunglasses 2 years from the date of purchase to the original purchaser, against defective materials and workmanship. Any pair of Charlie V’s determined to be defective and not damaged due to improper use will be repaired or replaced at our discretion. In order for repair or replacement you must first fill out our Limited Warranty Registration/Repair Request Form. After filling out the form follow the instructions below for shipping to us.
Our top priority is your satisfaction. Merchandise purchased from CharlieV.us may be returned for a full credit within 30 days of purchase. Refunds will credit back to the original payment method. All returns must be in their original case and packaging. The merchandise must be in perfect condition to receive a credit. Original shipping and handling fees are not refundable. Shipping fee’s incurred for returns are not refundable.
Be sure to remove any old labels if you are reusing the outer box. Mail your package through an insured, traceable delivery service to:
Icon Design-Charlie V
PO Box 230460
Fair Haven, MI 48023
Please allow up to 20 days from the time we receive your sunglasses for us to take care of your request.